Terms of Service

Welcome to www.gelwalk.shop (the "Site"), your premier destination for high-quality footwear designed for various activities and lifestyles. Our collection includes outdoor footwear, athletic shoes, casual wear, and formal options to meet diverse needs.

1. Introduction & Acceptance of Terms

By accessing or using the Site, you agree to comply with these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not use our services. We reserve the right to modify these Terms at any time without prior notice.

2. Account Responsibilities

To place orders, you may need to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and current information

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Product Information & Order Terms

We strive for accurate product descriptions and images, but do not guarantee that all information is error-free. Product colors may vary slightly due to monitor settings.

Footwear-Specific Notes:

• Performance claims are based on general testing and may vary by individual use
• Outdoor footwear is designed for typical conditions but may not suit all environments
• Proper fit and comfort depend on individual foot characteristics

All orders are subject to product availability. We may cancel orders for any reason, including suspected fraud.

4. Payment, Shipping, Returns

We accept various payment methods as displayed at checkout. You authorize us to charge the total amount, including taxes and shipping fees.

Shipping: Delivery times are estimates and not guaranteed. Risk of loss passes to you upon delivery.

Returns: Unworn, undamaged items in original packaging may be returned within 30 days of delivery for refund or exchange. Return shipping costs are the customer's responsibility unless the return is due to our error.

5. Intellectual Property Rights

All content on the Site, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not use any content without our express written permission.

6. Disclaimers & Limitations of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• We disclaim all warranties, express or implied, regarding product performance or fitness for particular purposes
• We are not liable for any indirect, incidental, or consequential damages arising from product use
• For outdoor footwear: We are not responsible for injuries resulting from improper use in extreme conditions
• For athletic shoes: We do not guarantee injury prevention or specific performance results

Our total liability for any claim related to these Terms or products shall not exceed the purchase price of the relevant product.

7. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of the jurisdiction where our company is registered, without regard to conflict of law principles. Any disputes shall be resolved through good-faith negotiations. If unresolved, disputes may be submitted to binding arbitration in accordance with the rules of the relevant arbitration association.

8. Contact & Effective Date

For questions about these Terms, please contact us at [email protected]. These Terms are effective as of the date of your first use of the Site.